Skip to content

Returns Policy

Games

Before we dispatch any order it is carefully checked for any faults and to make sure all game components are included. We carefully package your order to minimise any possible damage.

If you notice damage to the outside packaging then please take a photo of it before unpackaging it. You will most likely find that the gameboard and components are undamaged. In the unlikely case there is a problem to the gameboard itself or it’s components please take a photo of the issue and advise us as soon as possible by email to orders@liftboardgames.com.au stating your order number.

We will look into it promptly and arrange for a new gameboard or component to be dispatched to you.

Wooden Clocks

Before we dispatch any order it is carefully checked for any faults. We carefully package your order to minimise any possible damage.

If you notice damage to the outside packaging then please take a photo of it before unpackaging it. You will most likely find that the clock is undamaged. In the unlikely case there is a problem please take a photo of the issue and advise us as soon as possible by email to orders@liftboardgames.com.au stating your order number.

We will look into it promptly and arrange for a replacement of the clock.